25ph Privacy Policy

This Privacy Policy ("Policy") applies to all personal information collected and processed by 25ph ("25ph," "we," "us," or "our") in connection with your use of the online gaming platform accessible at https://25ph.lat, including all associated services, features, and communications.

25ph is the data controller for personal information processed under this Policy. By registering a 25ph account or using the platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please do not use the 25ph platform.

This Policy should be read alongside the 25ph Terms & Conditions, which form part of the overall agreement between you and 25ph.

25ph collects the following categories of personal information from players:

• Identity Data — full legal name, date of birth, government-issued ID number, nationality;
• Contact Data — Philippine mobile number, email address;
• Financial Data — GCash account details, Maya account details, BPI/BDO account numbers, deposit and withdrawal transaction records, wallet balances;
• Account Data — username, hashed password, account preferences, gaming history, bet records, bonus usage;
• Technical Data — IP address, device type, browser type, operating system, session duration, page interaction logs;
• Communications Data — records of live chat, support ticket history, and any messages sent to 25ph via support channels;
• KYC Documentation — copies of government-issued IDs, selfies, proof-of-address documents submitted during identity verification.

25ph does not collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and responsible gaming obligations.

25ph processes your personal data for the following purposes:

• To create and maintain your 25ph account and authenticate your identity at login;
• To process deposits and withdrawals via GCash, Maya, BPI, BDO, GrabPay, CLiQQ, and USDT;
• To comply with age verification requirements (21+ under PAGCOR regulations) and KYC obligations;
• To detect, prevent, and investigate fraud, money laundering, and unauthorized account access;
• To administer bonuses, promotions, and loyalty program benefits;
• To provide customer support and respond to player inquiries;
• To send service-related communications, including transaction confirmations and security alerts;
• To enforce the 25ph Terms & Conditions and Responsible Gaming policies;
• To analyze platform usage patterns and improve the 25ph user experience;
• To comply with applicable Philippine laws and regulatory requirements, including reporting obligations under the Anti-Money Laundering Act (AMLA).

25ph does not use your personal data for unsolicited marketing to third parties. If you have opted in to receive promotional communications from 25ph, you may withdraw your consent at any time by contacting support.

25ph processes your personal data on one or more of the following legal grounds, consistent with Republic Act No. 10173 (Data Privacy Act of 2012):

• Contractual necessity — processing required to fulfill our obligations under the 25ph Terms & Conditions, including account management and payment processing;
• Legal obligation — processing required to comply with Philippine laws, including AMLA, PAGCOR licensing requirements, and data privacy regulations;
• Legitimate interests — processing for fraud prevention, platform security, and improving the 25ph gaming experience;
• Consent — processing for optional purposes, such as promotional communications, where you have given explicit consent.

25ph does not sell your personal data to third parties. We may share your information in the following limited circumstances:

• Payment processors — GCash (GXI), Maya, GrabPay, BPI, BDO, and other payment providers require transaction data to process deposits and withdrawals on your behalf;
• Game technology providers — certified gaming platform and RNG providers may receive session data necessary to deliver game functionality;
• Identity verification services — third-party KYC providers may process your identity documents to verify age and identity on behalf of 25ph;
• Regulatory authorities — 25ph may be required to disclose player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent authorities under applicable Philippine law;
• Law enforcement — where legally compelled or where disclosure is necessary to prevent fraud, criminal activity, or harm.

All third-party service providers engaged by 25ph are required to implement appropriate data protection measures and may only use your data for the specified purpose for which it was shared.

25ph retains your personal data for as long as your 25ph account is active and for a minimum period following account closure as required by Philippine law and regulatory obligations. Specifically:

• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA requirements;
• KYC documentation is retained for five (5) years from the date of submission or from the date of account closure, whichever is later;
• Account and gaming history data is retained for three (3) years after account closure;
• Support communications are retained for two (2) years from the date of the last interaction.

After the applicable retention period, 25ph will securely delete or anonymize your personal data in accordance with its data disposal procedures.

25ph implements industry-standard technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 25ph platform;
• Encrypted storage of passwords using one-way hashing algorithms — 25ph staff cannot view your password;
• Two-factor authentication (2FA) available to all registered players;
• Access controls limiting internal access to personal data on a need-to-know basis;
• Regular security audits and penetration testing of platform infrastructure.

Despite these measures, no data transmission over the internet or storage system can be guaranteed as 100% secure. In the event of a data breach that poses a risk to your rights, 25ph will notify affected players and the National Privacy Commission as required by law.

The 25ph platform uses cookies and similar tracking technologies to support platform functionality, maintain login sessions, detect fraud, and analyze platform usage. Categories of cookies used include:

• Essential cookies — required for the platform to function, including session management and security tokens;
• Functional cookies — used to remember your preferences, language settings, and display options;
• Analytics cookies — used to understand how players interact with 25ph pages and features, helping us improve the platform experience.

You may manage cookie preferences through your browser settings. Disabling essential cookies may impair the functionality of the 25ph platform, including your ability to remain logged in.

Under the Philippines Data Privacy Act of 2012 and its implementing rules, you have the following rights with respect to your personal data processed by 25ph:

• Right to be informed — you have the right to know what personal data 25ph collects and how it is used;
• Right of access — you may request a copy of the personal data 25ph holds about you;
• Right to rectification — you may request correction of inaccurate or incomplete personal data;
• Right to erasure — you may request deletion of your personal data, subject to legal retention obligations;
• Right to data portability — you may request a machine-readable copy of personal data you provided to 25ph;
• Right to object — you may object to processing based on legitimate interests, including direct marketing;
• Right to file a complaint — you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, contact 25ph at: [email protected]. We will respond to verifiable requests within thirty (30) days in accordance with applicable law.

For questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 25ph, please contact our Data Protection Officer at:

Email: [email protected]
Platform: https://25ph.lat
Response time: within 30 days of receipt of request

If you believe your data privacy rights have been violated and your complaint has not been adequately addressed by 25ph, you have the right to escalate the matter to the National Privacy Commission of the Philippines. 25ph cooperates fully with the NPC in the exercise of its oversight functions.

25ph reserves the right to update this Privacy Policy periodically. Material changes will be communicated to registered players via the platform. Continued use of 25ph following publication of any revised Policy constitutes your acceptance of the updated terms.